All items we sell come with a 12 month manufacturers warranty. This is from the date of purchase.
If the item is broken or damaged when you receive it, please contact us immediately, and if the damage or breakage occurs within the warranty period, do let us know as soon as possible and we will find the best possible solution to the problem.
If your item broke within the time frame warranted, it may be eligible for repair or replacement. You will be responsible for all shipping costs and postage.
When an item is warranted, it is up to the discretion of the manufacturer if the problem is from normal wear and tear or neglect/misuse. They will decide if the product can be repaired, replaced with a used product of equal or less usage, or replaced with a new product. Sometimes you may be given a newer version of the same item or store credit if the broken item is no longer available. Unfortunately warranted items cannot be returned for a refund.